Q1: Are you factory or Trade Company? A1: We are factory of Pingxiang, Jiangxi. We have our own trade company for export. Q2:Warranty terms of your machine? A2: 18 months warranty for the machine,technical support according to your needs. Q3: Will you provide some spare parts of the machines? A3: Yes.We provide spare parts for daily maintenance. Q4: What voltage can you provide? A4: We can support 220V/380V/400V/415V/440V/480V/570V/600V 50HZ/60HZ Q5: How long will you take to arrange production? A5: Deliver standard goods within 3-5days, Other customized goods need to be decided. Q6: How to pay? A6: We support T/T or LC. Or delivery pay by Alibaba.